Bluebay Granite & Marble Inc. (“we”, “us”, “our”) is committed to protecting the privacy of visitors to www.bluebaygranite.ca. This policy explains what information we collect, how we use it, and what rights you have under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and its associated Digital Privacy Act amendments.
This policy covers only the public marketing website. It does not cover our in-store services, telephone conversations, or in-person interactions.
Bluebay Granite has designated a Privacy Officer who is accountable for our compliance with this policy and with PIPEDA.
We use Google Analytics to understand how visitors use our website so we can improve it. Google Analytics processes the following data points:
bluebaygranite.ca/)anonymize_ip: true. The raw IP address is not stored by Google Analytics at any point.
Analytics data is only collected if you click Accept in the
consent banner that appears on your first visit. If you click Reject,
the Google Analytics script is never loaded, no cookies are set, and no data is sent.
If you previously accepted and later reject, the analytics cookies
(_ga, _gid) are deleted from your browser immediately.
To be unambiguous, we want to be clear about what this site does not do:
_ga, _gid) which contain no personally-identifiable information. See Section 6 for details.We collect analytics data for one purpose only:
We do not use analytics data for automated decision-making, profiling, or targeted advertising. Aggregate analytics data may be reviewed by Bluebay Granite staff and contractors who assist with website development.
The following third-party organisations process data on our behalf. Each has been selected for its privacy posture and geographic data location.
| Vendor | Registered in | Infrastructure | Data processed | Purpose |
|---|---|---|---|---|
| Google LLC (Google Analytics) | United States | Google Cloud infrastructure — United States | Aggregate page-view and session data (see Section 2); cookies _ga, _gid |
Web analytics |
When the quote-submission backend ships, the following sub-processors will become active. This policy will be updated and the consent banner will reappear for all returning visitors at that time.
| Vendor | Location | Data (when active) | Purpose (when active) |
|---|---|---|---|
| Amazon Web Services (AWS SES) | Canada / United States | Form submission contents (name, email, project details) | Sending quote-confirmation emails |
| HubSpot Inc. | United States | Contact info + quote details (only if consented at form submission) | CRM — responding to quote requests and follow-up |
PIPEDA cross-border transfer disclosure: Google Analytics data is processed and stored on servers located in the United States. This data is transferred outside Canada. We have assessed Google LLC’s data-processing practices (including their Data Processing Addendum and Google Analytics Terms of Service) and are satisfied they provide appropriate safeguards for aggregate, anonymised analytics data. When future sub-processors become active, we will provide updated cross-border-transfer disclosure at the point of data collection.
localStorage. It never
leaves your device and is not transmitted to any server.
_ga expires after 2 years;
_gid expires after 24 hours. Aggregate analytics data is retained
in Google Analytics for up to 26 months (Google’s default retention period),
after which it is automatically deleted.
You can change your mind at any time by clicking “Privacy settings”
in the footer of any page on this site. If you change your mind and reject after
previously accepting, we stop collecting analytics data from your future visits
immediately — the Google Analytics script will no longer load on subsequent page views,
and any existing _ga / _gid cookies are deleted from your
browser right away.
Because Google Analytics data is anonymised (IP anonymisation enabled) and aggregated, it cannot be attributed to a specific individual and therefore falls outside the scope of individual access and erasure rights under PIPEDA. We cannot identify “your” page views in the aggregate dataset.
When the quote-submission backend ships, you will have the right to request access to, correction of, and erasure of any personal information you submitted in a quote request. Contact info@bluebaygranite.ca with the subject line “Privacy”.
In the event of a data breach affecting your personal information that creates a real risk of significant harm, Bluebay Granite & Marble Inc. will notify you and the Office of the Privacy Commissioner of Canada (OPC) as required by law under PIPEDA and the Digital Privacy Act.
Notification will describe the nature of the breach, the types of information involved, and the steps we are taking to mitigate harm.
If you have a privacy concern or complaint, please contact our Privacy Officer first at info@bluebaygranite.ca (subject line: “Privacy”). We will acknowledge your complaint within 10 business days and work to resolve it.
If you are not satisfied with our response, you may also file a complaint with the Office of the Privacy Commissioner of Canada (OPC):
We will update the Last updated date at the top of this page whenever we change how we collect or use your information. For material changes — such as adding new data categories, new sub-processors, or new purposes — the consent banner will reappear so returning visitors can review the new scope and re-decide.
Our consent system uses a POLICY_VERSION number embedded in your
browser’s localStorage. When we bump this version number at
deploy time, your stored consent record is automatically treated as superseded,
and the banner re-shows on your next visit. You will never be silently opted in
to a broader scope of data collection.
Non-material changes (grammar, formatting, clarifications that do not change what data is collected or how it is used) may be made without triggering a re-consent banner, but the Last updated date will still be revised.
This site is intended for a general adult audience and is not directed at children. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has submitted personal information to us, please contact info@bluebaygranite.ca and we will take steps to delete it promptly.
For any privacy-related questions, requests, or concerns, get in touch with our Privacy Officer:
Bluebay Granite & Marble Inc.